Help Center
We love to help! Call us anytime: 970-522-8107 or check out the FAQ sections below.
We provide Internet service over a reliable, fiber optic cable with unlimited data speeds. Our Internet is not affected by weather, time of day, or amount of customers online at the same time. Our upload and download speeds are symmetrical, providing you with a more efficient Internet speed.
Managed Wi-Fi is Magnifi’s all-in-one home networking service. It includes professional setup, Wi-Fi equipment, proactive monitoring, and ongoing support. You also get control of your network through the Magnifi WiFi app, including guest network and parental control options.
The Magnifi WiFi app allows you to easily manage your home or small business Wi-Fi network within a few short minutes.
To Download the Magnifi WiFi app:
Search the Apple App Store or Google Play Store for ‘Magnifi WiFi’, then install it on your mobile device.
Learn how to set up your Magnifi WiFi network and install the Magnifi WiFi app so you can manage devices, update your network name and password, and access key tools like guest Wi-Fi and parental controls.
Bandwidth needs depend on how many people and devices are online at the same time. If your household streams, games, works from home, or uses smart home devices, higher speeds will provide a better experience. You can view our Residential and Business Internet plans to compare available speeds.
This video walks you through setting up basic parental controls in the Magnifi WiFi app so you can manage internet access for specific devices or family members.
Learn how to set daily and weekly screen time rules using the Magnifi WiFi app. This helps you manage device usage during homework hours, bedtime, or other routines.
This video shows you how to create a guest Wi-Fi network, which helps keep your personal devices secure while still giving visitors convenient internet access.
ExperienceIQ provides advanced parental controls that help you manage content, time limits, and usage by profile. This video explains how to set up and customize those controls in the app.
Yes! You do not need to bundle phone and Internet services to take advantage of our high-speed fiber Internet.
No, our Internet service offers unlimited data (no data caps). We provide our customers with the fastest symmetrical speeds available, with speeds up to 6 Gbps.
Magnifi offers fiber internet in select areas and fixed wireless internet in others, depending on location. Use our Check Availability tool to see what is available where you live.
Magnifi Broadband is proud to serve communities across NE Colorado and Northwest Nebraska, including Sterling, Merino, Atwood, and Yuma. Use our Check Availability form to confirm services at your address.
